Privacy Policy

Effective Date: 31/07/2026
Last Updated: 31/07/2026

At vividtech solutions , we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect through our website, how we use and protect that information, and the choices available to you.

When you visit our website or contact us through the Contact Us section, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone/mobile number
• Company/organization name
• Job title or designation
• Information included in your message or enquiry
• Any other information you choose to provide through our forms or communications

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, operating system, pages visited, and website usage information.

We may use the information collected through our website to:

• Respond to your enquiries and requests
• Contact you regarding the products and services you have expressed interest in
• Provide information, quotations, consultations, or other requested services
• Improve our website, services, and customer experience
• Monitor website performance and usage
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will use personal information only for lawful and appropriate purposes and, where consent is required, in accordance with applicable data protection requirements. The DPDP Act requires consent, where relied upon, to be free, specific, informed, unconditional and unambiguous, with clear affirmative action.

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance your browsing experience.

Cookies may be used for purposes such as:

Where applicable, you may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our website, respond to your enquiries, provide requested services, maintain IT systems, or support website functionality.

Such third parties may include website hosting providers, email service providers, CRM systems, analytics providers, IT service providers, and other technology or business partners.

We may also disclose information where required by applicable law, regulation, legal process, or a lawful request from an authorized governmental or regulatory authority.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take appropriate measures to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing requested services, maintaining business records, resolving disputes, and complying with applicable legal or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Depending on applicable law, you may have rights concerning your personal information, including the ability to request information about the personal data we process, request correction of inaccurate information, withdraw consent where processing is based on consent, or request deletion where applicable.

Under India's DPDP framework, individuals have rights that include access to information about personal data, correction and erasure, grievance redressal, and nomination, subject to the Act and applicable rules. To exercise an applicable privacy-related right or raise a concern regarding our handling of your information, please contact us using the details provided below.

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit through links on our website. Vividtech is not responsible for the privacy practices or content of third-party websites.

Our website is not intended to knowingly collect personal information from children. We do not intentionally request or collect personal information from children through our website.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.